Privacy Policy

1. Information We Collect

We collect the following types of information to deliver a personalized and secure learning experience:

a. Personal Information

• Name, email address, phone number
• Institution or employer (if applicable)
• Payment information (processed securely via Razorpay)

b. Usage Data

• IP address, device and browser type
• Pages visited, time spent, and interaction patterns
• Performance metrics on challenges, assessments, and feedback

c. User-Generated Content

• Code submissions, project uploads, mentor messages
• Forum or community posts

2. How We Use Your Information

We use your data to:

• Provide personalized content, learning paths, and feedback
• Manage your account, subscriptions, and certificates
• Analyze platform usage and improve performance
• Communicate updates, support messages, and relevant notifications
• Fulfill legal obligations and ensure secure, fair use of our services

3. Data Sharing & Disclosure

We do not sell your personal information to third parties.

We may share limited data with:

• Trusted third-party providers (e.g., payment gateways, analytics, cloud hosting)
• Institutional partners (only with prior consent if enrolled via a college or employer)
• Legal authorities (when required under applicable laws)

4. Data Storage & Security

Your data is stored securely on encrypted servers located in India and/or other regions that comply with recognized data protection standards.

We use:

• Industry-standard encryption protocols
• Role-based access controls
• Regular security audits and infrastructure monitoring

5. Your Rights

You have the right to:

• Access or update your personal information
• Request data deletion (subject to certification and legal obligations)
• Opt out of non-essential marketing communications
• Request a copy of your data in a machine-readable format

To exercise these rights, email us at admin@sixladders.com

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Recognize returning users
• Improve website speed and performance
• Personalize your experience and suggestions

You may disable cookies through your browser settings, but this may impact certain platform features.

7. Children's Privacy

Ladder1.ai is not intended for children under the age of 13.

We do not knowingly collect personal data from children without verified parental consent.

8. Updates to This Policy

We may update this Privacy Policy from time to time.

The updated policy will include a new "Effective Date," and we'll notify you of significant changes via email or in-platform announcements.

9. Contact Us

For questions, concerns, or relevant information, kindly contact us at: